Telephone Support (8am-10pm M-F, 11am-8pm Sat & Closed Sun)
(330) 572-2000 (Akron local)
(440) 856-2000 (Cleveland local)
(800) 817-7724 (Toll Free)

• Open a Sales/Support/Billing ticket
• Access Phone Numbers


• JMZ.NET webmail
• JMZCOMPUTER.COM webmail
• SIMCON.NET webmail
• Other webmail for domains hosted by us: http://mail.yourdomain.com/surgeweb (replace yourdomain.com with your domain name)

How To:

• How to hook up DSL filters
• Outlook and Outlook Express Error Codes
• DSL setup instructions for Windows XP
• DSL setup instructions for Vista & Windows 7

Billing Questions

We offer several methods of payment at no additional fee. We accept the following forms of payment:

• Credit Cards: Master Card, Visa, Discover, & American Express
• Debit Cards (with VISA or M/C logo): Deducted directly from your checking account
• Personal & Business Checks
• Money Orders, & Cashier's Checks

Your billing period is determined by the date in which your account is created. 

Notice to all customers choosing PAPER INVOICING:
All services are prepaid, this means we must receive a payment before your account is activated. 

Mail your payment to:

Succeed.net / Netlink Services
1510 Poole Blvd
Yuba City, CA 95993

Please be sure to print your user name on the memo of the check or money order to be sure the payment gets credited to your account.

Notice to all customers choosing CREDIT CARD (preferred method):
All services are prepaid, this means we must successfully charge your credit card before your account is activated. We will process your credit card up to 7 days prior to the beginning of your billing period to allow for uninterrupted service in case of problems (declined card, expired card, etc.).

If you have any other question be sure to call our offices and ask for the billing department.